REVO


 

Revo  Warranty

 
 

Click here for our warranty site

Please click here to see our current Revo Catalog.

If you require additional assistance, please do not hesitate to contact Revo Customer Care at Revo Customer Care or 866.678.REVO.

Revo Warranty Policy
All Revo eyewear is warranted against defects in material or workmanship for two years from the date of purchase. This warranty is valid only with proof of purchase from an Authorized Revo Dealer. Revo does not warrant any lenses against scratches. Alteration, misuse or abuse of any Revo product will void its warranty. Legal rights under applicable Federal and State Laws governing the sale of consumer goods are not affected by this warranty.

A manufacturing defect is defined as any malfunction or failure that occurs without an external cause.
 

Manufacturing defects can include:
 

  • Any breakage or cracking at soldering points, end pieces, bridge points, hinge points, temple tips, temple covers, or screw points (without evidence of improper adjustment)
  • Hinge anchors that have loosened
  • Excessive glue or scratching (from manufacturing process only) at hinge points or on other parts of a frame
  • Frames that have lost their adjustment within 30 days of receipt
  • Obvious color fading

If you have had your frame for 2 years or less and believe you have a manufacturer’s defect, please email Revo Customer Care or call 866.678.REVO and select prompt 2.

If you are an Authorized Revo Dealer and have a warranty inquiry, please email Revo Corporate Support or call 866.678.REVO and select the appropriate prompt and select prompt 3.

For all other Revo requests, please email Revo Customer Care or call 866.678.REVO.

REPAIRS

Revo can repair your frame or replace your lenses for a fee. For additional information, please email Revo Customer Care or call 866.678.REVO, select prompt 4 and have the following information ready:

Name
Contact Info
Contact Phone
Contact Email
Style/Model #
Issue (damaged lens, broken temple, etc)

Please note: Revo has introduced a new replacement program in which we offer extremely competitive pricing to replace your scratched lenses or replace your entire frame (if damaged). Please contact Revo Customer Care for pricing information and program conditions.


If you are an Authorized Revo Dealer and have a repair inquiry, please email Revo Corporate Support or call 866.678.REVO and select prompt 3.